You have the legal right to request access to the personal data we hold about you. In the Netherlands, this is known as your Recht op inzage (Right of Access).
How to request your data
To request a copy of your data, simply:
Start a chat with us in your app.
Let us know that you'd like to exercise your Right of Access and specify what information you are looking for.
🔒 We take your privacy seriously. To protect your data, we will only share information with you once we have confirmed your identity using our secure in-app verification or another method.
How long does it take?
We aim to respond to your request within one month, in line with data protection laws. If your request is particularly complex, we may extend this by an additional two months, but we will always inform you of this within the first month.