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I don’t recognise the name of a transaction

Updated this week

If you see a transaction name that looks unfamiliar, don't worry—it’s often just a parent company or a payment processor using a different name than the shop you visited.

Step 1: Search the name

Start with a quick Google search. Many Dutch retailers operate under a parent company or use a third-party payment provider to process your Debit payment.

Step 2: Check for a Payment Service Provider (PSP)

In the Netherlands, you will frequently see the name of a Stichting Derdengelden on your statement. These foundations safely handle the money for webshops and retailers.

  • Common examples: Stichting Mollie Payments, Stichting Pay.nl, Buckaroo, or Adyen.

  • Tip: Often, the "Description" field in the transaction details will list the actual webshop name next to the PSP's name.

Common Dutch transaction name differences

Here is how some well-known Dutch merchants might appear in your Yonder transaction list:

Retailer

Name on transaction

Albert Heijn / Etos / Gall & Gall

AHold, Albert Heijn

Public Transport (Trains/Bus)

NLOV followed by a 14-digit code (this is OVpay)

Local Webshops

Stichting Mollie Payments or Buckaroo

Food Delivery

Uber* Eats or Just Eat

Bol.com

Bol.com or Stichting Adyen

NS (Dutch Railways)

NS Groep or NS Reizigers

Step 3: Still unsure?

If you have searched the name and checked the description but still don't recognise the spend, send us a message through the in-app chat.

Expert Tip: Since your Yonder card is a Debit card, the transaction happened in real-time. Try to remember where you were at the exact time shown in the app—this often solves the mystery!

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